Discover

Our Services

With professional service and proper care, you can ensure a long lifespan for your watch and keep it in perfect condition.

01.

Complete
SERVICES

The Complete Service is a full technical and aesthetical overhaul of your timepiece. After disassembling the case and the movement, our specialists check and clean every part and refurbish or replace it as needed.

03.

Our
WARRANTIES

We deliver each timepiece with a 2-year International Limited Warranty, redeemable at any store, authorised retailer or Service Centre worldwide.

Care

Advice for your
TIMEPIECE

Anyone can wear a watch. But it takes a true horology buff to know there’s more to wearing a watch than just strapping it onto their wrist. Get advice on cleaning your watch, winding it correctly, operating complications, and much more.

craftsmanship
collection-precision
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Our FAQ

Ordering

Yes. Orders can be cancelled before they are shipped. If your order has already been dispatched, it cannot be cancelled, but you may request a return after delivery in accordance with our return policy. Please contact our customer support team as soon as possible if you wish to cancel an order.

We're happy to help. If you have any questions about your order, products, or services, please contact our customer support team through our website, email, or phone. We aim to respond to all inquiries as quickly as possible during business hours.

Shipping

Sunder Watch Co. ships to most countries worldwide. Shipping availability may vary depending on local regulations and courier service coverage. If you’re unsure whether we ship to your location, please contact us before placing your order.

Delivery times vary based on your location and the shipping method selected at checkout.

  • India: Typically 2–7 business days
  • International Orders: Typically 7–21 business days

Please note that customs processing, public holidays, and courier delays may occasionally affect delivery times.

Returns and Refunds

If you’re not completely satisfied with your purchase, you may request a return within the eligible return period. The item must be unused, in its original condition, and include all original packaging and accessories. To initiate a return, contact our customer support team with your order number and reason for the return.

Once we receive and inspect your returned item, approved refunds are typically processed within 5–10 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

If you have any questions regarding your order, shipping, returns, or warranty services, please contact Sunder Watch Co. Customer Support, and we’ll be glad to assist you.